Privacy Policy

Last updated: October 6, 2025

Welcome to Snail On A Rocket ("SOAR," “we,” “us,” or “our”). Your privacy matters to us — we’re committed to being transparent about what information we collect, how we use it, and the choices you have. This Privacy Policy explains how we handle information collected through our website, snailonarocket.com (the “Site”), including our online store, contact form, and blog.

1. Information We Collect

We collect information to help us serve you better. Here’s what we may collect:

a. Information You Provide Directly

• You may share personal information with us when you:
  • Make a purchase
  • Fill out our contact form
  • Leave a blog comment
  • Subscribe to a newsletter or updates
  • Create an account or save preferences
    • This may include your name, email address, billing and shipping information, payment details (processed securely through our payment partners), and any messages you send to us.

b. Automatically Collected Information

When you visit our Site, we automatically collect technical data such as:

• IP address
• Browser type and version
• Device information
• Pages visited, time on page, and referral source
• General location (city/state, not exact address)
  • We use this data to understand visitor behavior, improve performance, and personalize your experience.

c. Cookies and Analytics

We use cookies and similar technologies to keep the site running smoothly, remember your preferences, and measure performance.

Our site may also use Google Analytics or similar tools to understand how visitors interact with our pages and products. These tools may collect anonymized data about your usage.

You can disable cookies or opt out of analytics tracking in your browser settings at any time.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Send order updates and respond to customer inquiries
• Improve our products, services, and website
• Share blog updates, newsletters, or promotions (only if you’ve opted in)
• Prevent fraud and ensure secure transactions
• Comply with legal or tax obligations

We’ll never sell or rent your information — ever.

3. How We Share Information

We may share limited data with trusted third parties who help us run our business, including:

• Payment processors (e.g., Stripe, PayPal, or others)
• Shipping providers to deliver your orders
• Email or marketing platforms (for newsletters and order confirmations)
• Website analytics or hosting providers

These partners only receive the information necessary to perform their specific services and are required to keep it secure and confidential.

We may also disclose data if required by law or to protect our legal rights.

4. Data Retention

We keep your data only as long as necessary:

• Order data is retained for legal and tax purposes.
• Contact form submissions and emails are kept as long as needed to respond.
• Newsletter subscriptions remain active until you unsubscribe.
• You can request deletion of your data at any time (see Section 6 below).

5. Your Rights and Choices

You have control over your information. You can:

• Access, correct, or delete your personal data by contacting us
• Opt out of marketing emails by clicking “unsubscribe”
• Disable cookies in your browser settings
• Request data export if you’d like a copy of the personal data we have on file

If you’re in the European Economic Area (EEA) or United Kingdom, you also have rights under GDPR, including objecting to processing and requesting portability.

6. Security

We use industry-standard security measures to protect your data, including encryption for transactions and limited data access internally.

While no online system can be 100% secure, we take every reasonable step to safeguard your information.

7. Blog Comments and Public Interactions

If you leave a comment on our blog, the information you share (such as your name and comment content) may be visible to other visitors. Please avoid sharing sensitive information in public comments.

8. Links to Other Websites

Our Site may include links to other websites or social media platforms. We are not responsible for the content or privacy practices of those third-party sites.

9. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe your child has provided information, please contact us so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons. Any updates will be posted here with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 SnailOnARocket@gmail.com

🌐 snailonarocket.com